Res-Q Automated Backup - FAQ's

Listed here for your convenience, are some of the more common questions about Res-Q.  Please click on the linked question you wish to have answered.

General Topics:

  1. Why should I backup?
  2. What are some of the dangers facing my computer system?
  3. How does Res-Q protect my computer system?
  4. How is Res-Q better than other backup methods?
  5. What do I need in order to run Res-Q?
  6. Is there a qualified Res-Q dealer in my area?
  7. Is Res-Q Year 2000 compliant?
  8. Is there a Res-Q dealer program available?
  9. What security measures does Res-Q employ?

How Do I?...

  1. use Res-Q to backup ALL the files that have changed?
  2. do a backup "on demand"?
  3. restore from a backup?
  4. prevent my Res-Q backup from including large files created by other backup programs?
  5. minimize the amount of time it takes for Res-Q to perform a backup?
  6. have Res-Q start automatically?
  7. use Res-Q to perform a virus scan or check the disk before backing up?
  8. restore a file without dialing up the Res-Q server?
  9. control Res-Q's use of disk space?
  10. prevent others from viewing information in my backups?
  11. exclude certain files from my backups?
  12. control how Res-Q will transmit backups?
  13. know whether an unattended backup was successfull?
  14. use multiple backup configurations?
  15. control the frequency and timing of backups?
  16. configure Res-Q to use a cable modem connection?
  17. backup files from multiple drives?
  18. restore a file when operating in demonstration mode?

Installation and Setup:

  1. NT/2000 installation procedure
  2. MFC42.DLL error during setup
  3. Running as a service on NT/2000
  4. Running in demonstration mode
  5. Initial setup and registration

Still Wondering?

We now have the current Windows help file (approx. 160K) from Res-Q available for download. This may answer any remaining questions you have and will give you an opportunity to view various screenshots of the program. After downloading, unzip the file to the desired folder (the default is your "temp" folder) and double click res-q.hlp to view.

If you have questions that can not be answered by the FAQ's or help files, a problem to report, or suggestions or comments about our site, please contact Res-Q support by