Res-Q Automated Backup - FAQ's

Initial setup

After you install Res-Q, you will need to obtain a user account, and register and activate the software. To do this, go to the "Register" command in the help menu. You will see a screen similar to the following:

In step 1, choose the mode of operation (Client, Personal or Professional). Then in step 2, enter the name of the registered owner. A 'key' code will be generated in box 3, which you can copy to your Windows clipboard by clicking the button below the code. You must provide this number to receive your account and software activation code. Since it's now in your Windows clipboard, you can simply paste it into an email or into the appropriate field on our web form, which is available by clicking here. When you receive your authorization code from us, you will need to go back to this screen and enter it in box 5 to complete the software activation.

Upon activation, you are ready to use Res-Q. Before you begin doing so, make your selections in the "Options" tab, enter your user information in the "User Info" tab, then select the files and/or folders to be backed up by choosing them in the "Select Files" screen. If you registered the Professional or Client Edition, you can also set up the timer for automation of your backups. Personal Edition does not have this feature and must be initiated manually. To start a backup manually, simply click the "Start" button and choose "Start Now", or if using full automation, choose "Start With Timer". When entering user information you must use the username and password assigned to you when you received your account. The encryption keyword is a password of your own choosing, which is used to seed the encryption routine used by Res-Q when it processes your backup. For assistance in choosing a keyword, you can visit our online password generator by clicking here. DO NOT LOSE THIS KEYWORD!! For more information on encryption keywords, see the related FAQ.

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